Introduction

About this Course

The focus will be on areas where there have been new case law or other developments. A further focus will be on how to use Consumer Protection Act (the CPA) to fill legal gaps, and the course will discuss numerous  examples from practice relating to consumer claims for defective properties, defective cars and other machinery, timeshare contracts, dealing with ‘suppliers’ that scam consumers, life rights contracts in retirement villages, theft from gym lockers, food poisoning, defective medicines, cancelling printer / switchboard contracts, consumers’ right to cancel leases, non-compliant auctions, disputes with builders, disputes with banks, and much more.

Benefits of attending
You will walk out of the course with a long list of tips and resources empowering you to apply the CPA to solve problems in other areas of your practice.

Presenter
TRUDIE BROEKMANN is an experienced attorney who practices for own account in Cape Town. She has specialised in consumer law since its implementation in 2008.

Dates: 30 and 31 October 2025

Time: 13:00 – 16:00

(2 sessions of 3 hours each (two and a half hour presentations, and 30 minutes  Q&A)

Note: Kindly note that this course might run over the scheduled time. Please do not arrange any other appointments for at least 30 minutes after the scheduled closing time.

Certification
All sessions are mandatory to qualify for a certificate.

This course will be of value to legal practitioners who represent consumers or suppliers, as well as consumer-facing staff at any supplier of goods or services.  It is ideally suited to those who have worked with the Act before.

CPA expertise has become essential for general practitioners, attorneys specialising in contracts, commercial transactions, compliance, Road Accident Fund litigation, conveyancing and property transactions, and is also beneficial for deceased estates practitioners, banking, finance, and technology lawyers.

Registration fee categories (including VAT):

·         Practising legal practitioners and other staff from legal firms: R 1 650 per person.

·         Non-practising legal practitioners/others: R 2 500 per person.

Email: Bettie@LSSALEAD.org.za | (012) 4414670

·         The LSSA will not accept liability if the fees are not paid into the designated LSSA bank account.

·         The course is conducted in English only.

·         The course will be delivered through MS TEAMS. Please ensure that you have MS TEAMS installed on your computer prior to the commencement of the course.

·         Please note: In accordance with company policy and copyright protection, no recordings or PowerPoint presentations will be shared. Additionally, unauthorized recording or transcription is not permitted, as it may violate LSSA’s organizational or class policies.

·         You will receive the material as well as the link to the course via email, +-24 hours before commencement of the course. Test your links as soon as you receive these links.  If you do not receive the said email, look in your junk mail folder. If it is not there, contact Bettie Lubbe on Bettie@LSSALEAD.org.za.

·         No cancellations will be accepted after the course material and link have been shared. Participants who do not cancel timeously and/or fail to attend the course will forfeit the amount paid towards this course.

·         Should you need to cancel your registration, you need to do so in writing before the course link and material are shared. No cancelation will be accepted after it has been made available and failure to comply with this will result in the full fee being charged.

·         LSSA/LEAD shall have the right in its sole discretion to postpone or cancel tuition in any programme initially advertised and offered based on insufficient demand. Should LSSA/LEAD cancel the proposed training, registered delegates will be given reasonable notice of the cancellation and all fees paid by the delegate will be refunded.