The Legal Secretary [Support Staff] – Online/webinar 4 day course

About this course

This course provides general business skills and practical approaches to all aspects of the legal secretary’s portfolio. It imparts the broad knowledge and skills needed in the legal industry, and will deliver knowledgeable, skilled, administrative secretaries who are able to contribute to the improved productivity and efficiency of their law firms.


13, 14 , 20 & 21 July 2022 .|. Duration: 11:00 – 13:30​

Who should register?

Secretaries, office administrators, receptionists and individuals who want to pursue a career as a legal secretary.

Course outline

  • The Legal System
    • Participants learn about the Constitution as the supreme law; common law; case law; customary law; legislation; and about the South African court system.
  • The Legal Secretary’s duties
    • Covers events; meetings; co-ordinating the calendar on Outlook; office supplies and equipment; financial processes; incoming and outgoing telephone calls; managing incoming and outgoing mail; verbal and non-verbal communication; making the client feel at home; business calculations.
    • Explanation of the Protection of Personal Information Act (POPI).
  • The Legal Profession
    • Covers administrative officials of the courts; presiding officers; Judges; National Prosecution Authority; attorneys; advocates; sheriffs and deputy sheriffs; the State Attorney; the Family Advocate. In addition, the various departments in the attorney’s office are covered; incoming and outgoing legal documents; legal terms – term/translation/definition and use; the relevant rules of the provincial law societies.
  • Business Fundamentals
    • Covers motivation; identifying problems with time management; strategies for time management; techniques to help reduce procrastination; dealing with stress; client care; client satisfaction; delegation; making an effective team; dealing with difficult clients; support skills.

LEAD awards a certificate of attendance to participants for each course attended in full.


LEAD prides itself in providing high-quality continuing professional development course that deal with important current issues on a wide range of topics at affordable fees. All presenters are specialists in their respective fields.

Registration fees

Practising legal practitioners and other staff from firms:  R 2900 per person.
Non-practising legal practitioners/others:  R 3885 per person.

How to register
Kindly note that you can only register online and that there are limited places available. Participants should be registered individually to enable the system to generate a unique username and password for each person.STEP 1:
Payment should be made by electronic funds transfer (EFT) only. You are required to upload the proof of payment (PDF) in step 2 – (Online registration form).

LSSA banking details: Account name: Law Society of South Africa | Bank: FNB Pretoria | Branch code: 251445 | Account no: 6200 9641 079 | Reference: Sect, Initials and Surname

CLICK ABOVE ON THE “Register here” 

Once you have successfully registered to participate, you will receive a system-generated confirmation e-mail that we have  received your registration documentation.  A day or two before the webinar starts, you will receive an e-mail with the link to the webinar (Microsoft Teams) as well as your webinar material. Read the instructions in the e-mail carefully and test your link (Microsoft Teams) to the webinar page at least 40 min before it starts.

Contact the course administrator
For more information about this course, contact Merlin September on or at T: +27 (0)12 441 4652
Please take note

  • Course registration will be confirmed only if proof of payment is attached to the form.
  • Fees must be paid into the designated Law Society of South Africa (LSSA) bank account. The LSSA will not accept liability if any other bank account is used.
  • LEAD reserves the right to postpone or cancel a learning activity should the number of delegates not justify the costs involved. Registered delegates will be given reasonable notice of cancellation and all fees paid by the delegates will be refunded.
  • An applicant/employer who wishes to cancel must do so at least 7 working days prior to commencement of the course. Cancellations must be done in writing and e-mailed to or faxed to 086 215 6764. Confirmation of the cancellation will be confirmed via e-mail. Should an applicant/employer not receive a cancellation confirmation from LEAD, it means that the cancellation request was not received and that he/she/the firm will still be held liable for the full course fee. Applicants who do not cancel and fail to attend the training will be held responsible for the full course amount.

Course Dates


13, 14 , 20 & 21 July 2022 .|. Duration: 11:00 – 13:30​

Online/Webinar (Day 1 & 2)

Online/Webinar (Day 3 & 4)