Consumer Protection Act [Seminar] – Postponed to May 2020

About the seminar

Come and hear the answers to your clients’ many questions arising from the impact of COVID-19- cancellation fees, non-refundable deposits, is it breach or vis maior if you are unable to meet contractual timelines due to the shutdown, impacts on medical aids and medical service providers, your employees’ Consumer Act obligations to the employer even when working from home, impacts on leases etc.

You are specifically invited to send us your queries for discussion during the seminar. We’ll also give an update on the application of the Act to everything from defective cars and industrial machinery to shares, buildings, timeshare, etcetera. We will also look at the latest National Consumer Tribunal rulings, the various Ombudsmen and latest case law.

From a supplier’s perspective, we will focus on the high risk areas in respect of services in various contexts e.g. banking, insurance, wedding coordination, leasing movables (e.g. telecoms equipment) or fixed property, supply of electricity and water, et cetera.

Who should register?

Any legal practitioner, legal adviser and candidate legal practitioner will benefit from this interactive seminar.

Seminar outline

The first half of the seminar will be in a traditional format. Participants will be invited to submit questions for the second half, which will be dealt with in the second session.In between, we will deal with the latest case law and the rulings from the National Consumer Tribunal. All the basics of the CPA will be covered.


TRUDIE BROEKMANN has been involved with the CPA since it was a Bill and she is of fascinated by the impact it has on almost every area of law. She has her own firm in Cape Town and previously worked at Broekmanns Attorneys, Mallinicks Inc, Webber Wentzel, Gunstons Attorneys and as in-house counsel for Irvin & Johnson Ltd.

Registration fee categories (VAT inclusive)

  • Practising legal practitioners (previously this referred to attorneys and advocates): R 1 850 per person.
  • Legal practitioners from practices further than 150km from closest venue: R 1 340 per person.
  • Candidate legal practitioners and support staff: R 1 340 per person.
  • Legal practitioners from university law clinics: R 1 580 per person.
  • Non-practising legal practitioners/others: R 3 700 per person.

Registration closes 48 hours prior to the day of the seminar.

How to register

E-mail the completed registration form as well as your EFT proof of payment to
LSSA banking details Refer to the registration form for details.

Contact LEAD’s Seminars Department

For more information about this seminar, contact the Seminars Department at or on +27 (012) 441 4644 / 4690 / 4913.

Course Dates

The date/s for this seminar will be confirmed in due notice. This is due to the impact of the corona virus. Registration will remain open.