Consumer Protection Act (CPA) [Seminar]

About the seminar

We will focus on the practical side of applying the Consumer Protection Act 68 of 2008 (CPA) and what basic principles are needed in order to apply the CPA, new insights on how to apply the central remedies eg, s56 and 61, and examples of application of the Act to everything from defective cars and industrial machinery to shares, buildings, timeshare, etcetera.

We will also look at the latest National Consumer Tribunal rulings, the various Ombudsmen and latest case law. From a supplier’s perspective, we will focus on the high risk areas in respect of services in various contexts eg, banking, insurance, wedding coordination, leasing movable (eg, telecoms equipment) or immovable goods, supply of electricity and water, etcetera.

The seminar will also cover all aspects of contractual drafting and challenging contracts in the context of consumer law, as well as impacts on labelling and packaging of consumer goods.

Venues and dates

  • Durban: 23 March 2020 | Duration: 9:00 – 16:00
  • Cape Town: 26 March 2020 | Duration: 9:00 – 16:00
  • Midrand: 30 March 2020 | Duration: 9:00 – 16:00

Who should register?

Any legal practitioner, legal adviser and candidate legal practitioner will benefit from this interactive seminar.

Seminar outline

The first half of the seminar will be in a traditional format. Participants will be invited to submit questions for the second half, which will be dealt with in the second session.In between, we will deal with the latest case law and the rulings from the National Consumer Tribunal. All the basics of the CPA will be covered.


TRUDIE BROEKMANN has been involved with the CPA since it was a Bill and she is of fascinated by the impact it has on almost every area of law. She has her own firm in Cape Town and previously worked at Broekmanns Attorneys, Mallinicks Inc, Webber Wentzel, Gunstons Attorneys and as in-house counsel for Irvin & Johnson Ltd.

Registration fee categories (VAT inclusive)

  • Practising legal practitioners (previously this referred to attorneys and advocates): R 1 850 per person.
  • Legal practitioners from practices further than 150km from closest venue: R 1 340 per person.
  • Candidate legal practitioners and support staff: R 1 340 per person.
  • Legal practitioners from university law clinics: R 1 580 per person.
  • Non-practising legal practitioners/others: R 3 700 per person.

Registration closes 48 hours prior to the day of the seminar.

How to register

E-mail the completed registration form as well as your EFT proof of payment to
LSSA banking details Refer to the registration form for details.

Contact LEAD’s Seminars Department

For more information about this seminar, contact the Seminars Department at or on +27 (012) 441 4644 / 4690 / 4913.

Course Dates

Durban: 23 March 2020 | Duration: 9:00 – 16:00

Cape Town: 26 March 2020 | Duration: 9:00 – 16:00

Midrand: 30 March 2020 | Duration: 9:00 – 16:00