Office Administration and Client Care: Online Course

DATES
1 September - 6 October 2017
Registration closes 30 July  2017


ABOUT THIS ONLINE COURSE
Students will learn how a law firm operates and gain the skills needed for law firm office administration. The training will be intensive and demanding and will require hard work and dedication. This course will deal with the following subjects: The tasks of the office administrator; effective communication; personnel management; client care and much more.

WHO SHOULD ATTEND?
This online course is a must for all legal support staff or persons wishing to work on the administration side of law firms.

TRAINING DVD
Students receive a training DVD with the required learning material. Materials will also be available for downloading from eLEADer (the LEAD online learning portal).

COST OF THE ONLINE COURSE
Only R550 per participant. (VAT incl).

OUTLINE OF THE COURSE

  • Money process correctly
  • Client Care effectively, confidentiality, marketing
  • Legal work, effectively and efficiently writing, Law Society rules, progress report
  • Administration, documentation, electronic filing, purchase goods
  • Human recourses, support staff management, supervise staff, work schedule, practice management
  • Security, maintain compliance with health and safety, insurance, maintain FICA compliance
  • Practice Management, apply office policies and procedures
  • Personal Management, planning, originating, learn to be assertive, conflict management  

Click HERE to read more about the Learning Outcomes of the course ....

Click HERE to read more about the Assessment and Terms and Conditions of the course

REGISTRATION FORM - WILL BE AVAILIBLE SOON
The form takes a couple of seconds to download. Email the completed form with proof of payment to annelie@LSSALEAD.org.za

EFT payment to accompany your registration.
LSSA BANKING DETAILS:
Law Society of South Africa
Acc no: 6200 9641 079
Bank: FNB Pretoria
Branch Code: 251445
Ref: Your name and cell number
 
CONTACT ADMINISTRATOR
For more information about this course, contact Grace Mukuru on tel: +27 (0)12 441 4612.

PLEASE TAKE NOTE

  1. The confirmation email will be sent you within five days after the closing date of registrations.
  2. The online is conducted in English and all assignments are submitted in English.
  3. Students receive a training DVD with the required learning material. Materials will also be available for downloading.
  4. Should you need to cancel your registration, this must be done in writing within 5 business days after the closing date to avoid the full fee being charged.
  5. LEAD reserves the right to cancel an online should the number of delegates not justify the costs involved. Registered participants will be given reasonable notice of cancellation.